IMPORTANT INFORMATION: Passport printing centers in the United States have resumed printing full validity passports submitted via U.S. Embassies and consulates abroad. All eligible applicants without immediate confirmed travel plans must apply for full validity passports by mail, the time from when we receive your application by mail to return delivery is generally four to five weeks. Minors cannot apply for a passport renewal via mail.
The health and safety of those who work at and visit our embassy facilities are our highest priority. In response to the COVID-19 pandemic, and in line with the U.S. and Israeli governments’ public health guidance, the Consular Sections at the U.S. Embassy in Jerusalem and the U.S. Embassy Branch Office in Tel Aviv are providing in-person emergency passport and Consular Report of Birth Abroad services ONLY for applicants with imminent or emergency travel within the next six weeks. If you do not have proof of immediate travel an appointment cannot be scheduled at this time. This includes both minors and adults.
Due to health, safety, and reduced staffing, routine appointments are suspended and emergency appointment availability is extremely limited. Health and safety our our highest priority, thank you for your patience and understanding during the COVID-19 pandemic.
If you have imminent or emergency travel, please provide proof of travel planned within the next six weeks in order to request an emergency appointment. One year limited validity emergency passports are printed and given to applicants on the same day as the emergency appointment. All flight itineraries must be valid, fully-paid and ticketed and may be verified with your airline prior to approving an emergency appointment. If you do not have immediate travel planned and are not eligible to apply by mail, please apply when routine services resume. We will resume routine services as soon as possible but are unable to provide a specific date at this time.
Welcome to the homepage of American Citizen Services at the U.S. Embassy in Jerusalem and the Branch Office in Tel Aviv. We provide information and assistance to U.S. citizens visiting or residing in Israel, the West Bank, and Gaza.
American Citizen Services (ACS) at the U.S. Embassy in Jerusalem and the Branch Office in Tel Aviv is open Monday through Friday by appointment only. Please follow the link to the service you are requesting in order to make an appointment. We cannot schedule appointments over the phone. Please note we are closed to the public on U.S. and local holidays. ACS at the U.S. Embassy in Jerusalem is closed on the last Tuesday of every month. ACS at the Branch Office in Tel Aviv is closed on the first Wednesday of every month.