Scheduling an Appointment

IMPORTANT INFORMATION:  The Government of Israel and the Palestinian Authority have announced restrictions on movements and social distancing to reduce the spread of coronavirus (COVID-19).  

Please enroll in step.state.gov to receive alerts and ensure you can be located in an emergency.

All eligible passport renewal applicants must apply for full validity passports by mail.  The time from when we receive your application by mail to return delivery is generally four to five weeks.  Information on applying for a passport through the mail is available here: https://il.usembassy.gov/u-s-citizen-services/passport-services/renewal-by-mail/. 

If you require emergency service, please write to the appropriate consular office (JerusalemACS@state.gov or TelAvivACS@state.gov ).  For updates, please check this website regularly.  Also, please take note of the holidays observed at the Embassy and the Embassy Branch Office.

Applicants who arrive at our offices with only a passport appointment but who are actually applying for a Consular Report of Birth Abroad will be asked to reschedule.

U.S. citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments periodically and when cancellations occur.  If no appointments are available for your preferred date, please check again regularly.  Appointments may open up suddenly.

 

U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears that no appointments are available, please check back regularly as more appointments may open up.

For appointments at the U.S. Embassy in Jerusalem please follow these instructions:

  • Go to our ACS appointments page using this link click here.
  • Select “Make appointment”.
  • Choose “Report the birth abroad of a child of a U.S. citizen and/or apply for the child’s first passport, Report of Birth and Social Security Number”. Note: we only accept social security applications for applicants who are applying for BOTH CRBA and full validity passport at the same time. All other social security applications must be submitted directly to the Federal Benefits Unit. 
  • Click the box next to “I have read the instructions on the Embassy or Consulate website for the passport services I require” and then “submit”.
  • Review the appointment details.
  • Print out the confirmation page which you must bring with you to the Embassy. Make sure to save the confirmation information and password. You will need this if you need to reschedule your appointment. We cannot assist in confirmations for appointments made online.

Note: You must schedule one appointment for each person in your family who requires passport or CRBA services. You cannot add additional family members to the same appointment. If you have more than seven people in your family who require services, please contact us at jerusalemCRBA@state.gov for assistance in scheduling. Please be aware that scheduling large families can take additional time and book your appointment well in advance of any planned travel.

Please click here for the required documents.

Note that: you are encouraged to arrive at least 15 minutes prior to your scheduled appointment to go through security.  If you arrive more than 20 minutes late for your appointment, your appointment will be cancelled and you will be required to reschedule; we cannot assist you with rescheduling your appointment if you arrive late or do not show.

Given Embassy security screening and application processing times, the average appointment takes approximately two hours.

You can cancel or reschedule your appointment yourself online. You will need the password from the appointment confirmation page. Cancel your appointment at the U.S. Embassy  Jerusalem.

 

U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears no appointments are available, please check back regularly as more appointments may open up.

For appointments at the Branch Office in Tel Aviv please follow these instructions:

  • Please note when making an appointment at the Branch Office in Tel Aviv that you must select Tel Aviv as the city and Israel as the country.
  • Schedule an appointment for each person in your family who requires passport or CRBA services.  For example, a family of four renewing each person’s passport must make four appointments.
  • Print your confirmation page. This includes a password you will need if you have to make changes to your appointment date.  Bring this page with you to your appointment.
  • Before your visit, read through the list of prohibited items to prepare for our security screening and simplify your entry into the Embassy.
  • Make sure you read the requirements for transmitting citizenship thoroughly to ensure you are eligible to transmit citizenship to your child.
  • Please be on time. You are encouraged to arrive at least 15 minutes prior to your scheduled appointment to go through security.  If you are more than 30 minutes late to your appointment, you will be asked to reschedule for another day.  We cannot assist you with rescheduling your appointment if you arrive late or do not show.

Click here to schedule your appointment Appointments cannot be scheduled over the phone.

Note: we only accept social security applications for applicants who are applying for BOTH CRBA and full validity passports at the same time.  All other social security applications must be submitted directly to the Federal Benefits Unit.