Scheduling appointment

Applicants who appear with only a passport appointment but are actually applying for a Consular Report of Birth Abroad will be asked to reschedule.

U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears that no appointments are available, please check back regularly as more appointments may open up.

U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears that no appointments are available, please check back regularly as more appointments may open up.

For appointments at the U.S. Embassy in Jerusalem please follow these instructions:

  • Go to our ACS appointments page using this link click here.
  • Select “Make appointment”.
  • -Choose “Report the birth abroad of a child of a U.S. citizen and/or apply for the child’s first passport, Report of Birth and Social Security Number”. Note: we only accept social security applications for applicants who are applying for BOTH CRBA and full validity passport at the same time. All other social security applications must be submitted directly to the Federal Benefits Unit. 
  • -Click the box next to “I have read the instructions on the Embassy or Consulate website for the passport services I require” and then “submit”.
  • Review the appointment details.
  • Print out the confirmation page which you must bring with you to the Embassy. Make sure to save the confirmation information and password. You will need this if you need to reschedule your appointment.

Note: You must schedule one appointment for each person in your family who requires passport or CRBA services. You cannot add additional family members to the same appointment. If you have more than seven people in your family who require services, please contact us at jerusalemCRBA@state.gov for assistance in scheduling. Please be aware that scheduling large families can take additional time and book your appointment well in advance of any planned travel.

Please click here for the required documents

Note that: you are encouraged to arrive at least 15 minutes prior to your scheduled appointment to go through security.  If you arrive more than 30 minutes late for your appointment, your appointment will be cancelled and you will be required to reschedule.

Given Embassy security screening and application processing times, the average appointment takes approximately two hours.

Please note when making an appointment at the U.S. Embassy in Jerusalem that you must select Jerusalem as the city and Jerusalem as the country. If you choose Israel as the country, the system will automatically redirect you to make an appointment at the Branch Office in Tel Aviv. You can Cancel or reschedule your appointment yourself online. You will need the password from the appointment confirmation page. Cancel your appointment at the U.S. Embassy  Jerusalem.

For appointments at the Branch Office in Tel Aviv please send an email to TelAvivCRBA@state.gov with the subject line: “Request for CRBA appointment – [NAME OF YOUR CHILD]”. Each person applying for a CRBA or passport will need a separate appointment, though you may send all the information and documentation in one email. We will review your forms quickly to determine if they are complete. If so, we will schedule an appointment for you.

Your email must include:

  • Scanned copies of:
    • completed but unsigned DS-2029 form (PDF – 345KB)
    • marriage certificate, if parents are married
    • the child’s Israeli birth certificate
    • parents’ passports (biographical data page)
  • For the U.S. Embassy in Jerusalem, send two preferences for an appointment date on any day, Monday-Friday except for scheduled closures
  • For the Branch Office in Tel Aviv, send two preferences for appointments on Thursdays between 8:00am-11:00am, except scheduled closures
  • For the Consular Agency in Haifa, call 04-853-1470 to make an appointment.
  • If you would like to renew the passport applications of your other children at this appointment, we will accommodate this request. You must include the full name (first, middle, last name) and date of birth of each additional child who will apply for a passport at this appointment. You will need to complete form DS-11 and provide all required documentation. If you come unprepared, you may be asked to reschedule your appointment. See the instructions for minor passport renewal.

Given Embassy security screening and application processing times, the average appointment takes approximately two hours.