Passport Services

IMPORTANT INFORMATION:  Passport printing centers in the United States have resumed printing full validity passports submitted via U.S. Embassies and consulates abroad.  All eligible passport renewal applicants must apply for full validity passports by mail.  The time from when we receive your application by mail to return delivery is generally four to five weeks.  Information on applying for a passport through the mail is available here  https://il.usembassy.gov/u-s-citizen-services/passport-services/how-to-renew-a-passport/renewal-by-mail/.  Minors cannot apply for a passport renewal via mail.

Currently, the wait time to receive a passport by mail and the wait time for an emergency appointment is approximately equal.  

All emergency passport applicants are offered the first available appointment and we will continue to prioritize services for customers with life-or-death emergencies.  In response to the COVID-19 pandemic, and in line with the U.S. and Israeli governments’ public health guidance, the Consular Sections at the U.S. Embassy in Jerusalem and the U.S. Embassy Branch Office in Tel Aviv are currently providing limited emergency appointments and availability is subject to change as emergency appointments are scheduled.  You must have proof of emergency travel on or after your emergency appointment date.  This includes both minors and adults.

The health and safety of those who work at and visit our embassy facilities is our highest priority , thank you for your patience and understanding during the COVID-19 pandemic.  Emergency passports are printed and given to applicants on the same day as the appointment.

If you are not eligible to apply for a full validity passport by mail, please email us with proof of planned travel in order to request an emergency passport appointment.  All flight itineraries must be valid, fully-paid and ticketed and may be verified with your airline prior to approving an emergency appointment.  If you do not have travel planned and are not eligible to apply by mail, please apply when routine services resume.  We will resume routine services as soon as possible but are unable to provide a specific date at this time.

If you are not eligible to apply for a full validity passport by mail and have emergency travel, please write to the appropriate consular office (JerusalemACS@state.gov or TelAvivACS@state.gov).

Please include the following in your email, in order to request an emergency appointment:

  • Confirmed travel itinerary with confirmation/ticket number
  • Details of the emergency
  • All names and dates of birth of persons needing an appointment
  • All current passport issuance and expiration dates
We may not be able to respond to non-urgent inquiries immediately.  Please avoid sending multiple emails as this will cause further delays.  Emergency services are available by appointment only in Jerusalem (Monday, Wednesday, and Friday, 08:00 to 11:00) and Tel Aviv (Tuesday and Thursday, 08:00 to 11:00), excluding holidays. 

We strongly recommend that you renew your passport early so that you do not need an emergency passport. It takes at least four to five weeks for full validity passports to arrive in our office from the United States.

Please be aware that emergency passport issuance is not guaranteed. By applying for an emergency passport, you risk having to change your travel plans. Therefore, you should only purchase airline tickets after checking that your family’s passports are valid.

Emergency passports are intended for U.S. citizens who need to travel immediately to the United States due to an unexpected incident or for U.S. citizen tourists whose passports were lost or stolen during their travels.

U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears that no appointments are available, please check back regularly as more appointments may open up.

Please note: The American Citizen Services (ACS) Unit at Embassy Jerusalem is closed on the last Tuesday of each month and ACS Tel Aviv is closed on the first Wednesday of each month. Please click here for a list of other scheduled Embassy and Branch Office closures.

Welcome to the first-time passport page. Use the links below to see instructions for the service you need.  Appointments are required for all passport services at the Embassy. If you have had a U.S. passport in the past, see Renewals.

Welcome to the passport renewal page. Use the links above to see instructions for the service you need.  Appointments are required for all passport services. If you have never had a U.S. passport before, see First-time Passport.

Report Your Lost or Stolen Passport Online

You may now electronically submit form DS-64 to report your passport lost or stolen! Simply click here to get started.

When you are ready to replace your passport, make an appointment at the U.S. Embassy in Jerusalem OR make an appointment at the Branch Office in Tel Aviv. You will not be required to submit a form DS-64 during your appointment if you have already submitted the form online.

If your passport has been lost or stolen, it should be reported immediately to help protect yourself against identity theft and to prevent someone else from using the passport. Passports reported lost or stolen are invalidated and can no longer be used for travel.

Replacing a lost or stolen U.S. passport requires an in-person appointment. All applicants must make an appointment online and appear in person to replace a lost or stolen passport.

The U.S. Passport Card can be used to enter the United States from Canada, Mexico, the Caribbean, and Bermuda at land border crossings or sea ports-of-entry and is more convenient and less expensive than a passport book.

The passport card cannot be used for international travel by air.  

Fees

Adult Passport Card     $30

Minor Passport Card   $15

You can apply for or renew your passport card when you apply for a passport book, or you may schedule an appointment online

Processing time for a passport card is about 3 weeks.