Please note when making an appointment at the U.S. Embassy in Jerusalem that you must select Jerusalem as the city and Jerusalem as the country. If you choose Israel as the country, the system will automatically redirect you to make an appointment at the Branch Office in Tel Aviv.
First check our appointments website to see if there is an available passport appointment prior to your date of travel. If appointments are available, make one through the website. If no appointments are available before you need to travel, email us at: JerusalemACS@state.gov with the full names, dates of birth, and telephone numbers of all individuals who will attend your emergency passport appointment. Put “EMERGENCY” in the subject line to ensure a timely response, state the date of travel, and attach evidence of a paid itinerary ticket. This e-mail box is monitored between 7:30 a.m. and 3:30 p.m., Monday to Friday. You must wait for a reply before arriving to the Embassy. We do not accept walk-ins for emergency appointments.
If you are approved for an emergency appointment, you will be scheduled for the next day at 8:00 a.m. Anyone who arrives more than 30 minutes after their appointment time will be required to make a new appointment.