Appointments

  • Please note when making an appointment at the U.S. Embassy in Jerusalem that you must select Jerusalem as the city and Jerusalem as the country. If you choose Israel as the country, the system will automatically redirect you to make an appointment at the Branch Office in Tel Aviv. 
  • Schedule an appointment for each passport application you are bringing. For example, a family of four renewing each person’s passport must make four appointments.
  • Print your confirmation page. This includes a password you will need if you have to make changes to your appointment date.  Bring this page with you to your appointment.
  • Before your visit, read through the list of prohibited items to prepare for our security screening and simplify your entry into the Embassy.
  • Please be on time. If you are more than 30 minutes late to your appointment, you will be asked to reschedule for another day.
  • U.S. Citizens can receive the same passport and Consular Report of Birth Abroad (CRBA) services at both the US Embassy in Jerusalem and the Embassy Branch Office in Tel Aviv, regardless of where they reside.  We encourage you to check the calendars of both facilities to find the most convenient date for your appointment.  We open additional appointments on a rolling basis; if it appears that no appointments are available, please check back regularly as more appointments may open up.

Click here to schedule your appointmentAppointments cannot be scheduled over the phone.

  • Please note when making an appointment at the Branch Office in Tel Aviv that you must select Tel Aviv as the city and Israel as the country.
  • Schedule an appointment for each passport application you are bringing. For example, a family of four renewing each person’s passport must make four appointments.
  • Print your confirmation page. This includes a password you will need if you have to make changes to your appointment date.  Bring this page with you to your appointment.
  • Before your visit, read through the list of prohibited items to prepare for our security screening and simplify your entry into the Embassy.
  • Please be on time. If you are more than 30 minutes late to your appointment, you will be asked to reschedule for another day.

Click here to schedule your appointmentAppointments cannot be scheduled over the phone.

Cancel or reschedule your appointment yourself online. You will need the password from the appointment confirmation page. Cancel your appointment at the U.S. Embassy in Jerusalem. Cancel your appointment at the Branch Office in Tel Aviv.

If you have misplaced your confirmation page, send an email to JerusalemACS@state.gov (for the U.S. Embassy in Jerusalem) or TelAvivACS@state.gov (for the Branch Office in Tel Aviv) to cancel your booking (including the name, surname, DOB and the date of your appointment). You must then schedule a new appointment yourself online. American Citizen Services cannot schedule a new appointment for you.