Assistance in Israel, the West Bank, and Gaza

U.S. citizens needing emergency assistance may call the U.S. Embassy in Jerusalem at any time: 02-630-4000. If you are calling from the U.S., please dial 011-972-2-630-4000.

U.S. citizens needing emergency assistance may also call the Branch Office in Tel Aviv at any time: (03) 519-7575. If dialing from the U.S., call 011-972-3-519-7575.  For any urgent or general inquiries about passports or citizenship issues, please email the U.S. Embassy in Jerusalem at JerusalemACS@state.gov or the Branch Office in Tel Aviv at TelAvivACS@state.gov and someone will reply to you as soon as possible during business hours.

You may also contact us by mail at the following addresses:

U.S. Embassy Jerusalem
American Citizen Services
14, David Flusser Street
Jerusalem 9378322

OR

Embassy Branch Office Tel Aviv
American Citizen Services
71 HaYarkon Street
Tel Aviv 6343229, Israel