Lost/Expired Green Cards

Form I-551 (green card)
If your green card is lost, stolen, or expired and you have not been out of the U.S. for more than one year, you may apply for a boarding foil any Monday-Friday between 8:30-9:00.  In order for us to process your request, you need to demonstrate that:

  • You were an LPR at the time of departure from the United States;
  • You maintain a residence in the United States and have not been outside the United States for more than one year;
  • At the time of departure, you intended to return to the United States.

Please bring the following to the Embassy:

  • A valid passport, driver’s license, or any other official document bearing a photograph.
  • A completed form I-90 (PDF 472 KB).
  • One photograph, taken within the past six months, which meets the required specifications.
  • Evidence of lawful permanent resident status such as stamp in passport, photocopy of card, etc.
  • Form I-551 (green card). If your I-551 was lost or stolen, please present a police report (if applicable and available) documenting when it was lost or stolen.

Please note the Embassy does not issue replacement green cards, only boarding foils (if qualified).  New green cards can only be obtained in the United States from the U.S. Citizenship and Immigration Services.

You will require a visa to travel to the United States unless you are eligible to enter the United States visa free under the Visa Waiver Program or you are a citizen of Canada or Bermuda.

A visa is also required if you applied for travel authorization under the Electronic System for Travel Authorization (ESTA) and your registration has been denied.

 

Applicants between the ages of 14 and 79 are required to apply for a visa in person at a scheduled interview. Applicants under the age of 14 or over the age of 80 and some adults who have previously been issued a U.S. visa may be eligible to apply by courier.  Stop here and see IWP application process.

Step One: Complete a DS-160 form online and print the confirmation page for each person applying for a visa, regardless of their age. You will need to determine your visa category, and the select the location where you would like to interview (either Tel Aviv or Jerusalem).  Answer the questions to the best of your ability.  Please not that we cannot assist you in completing the form

You will need to bring your confirmation page to your interview.   Do not send it to the Embassy prior to the appointment. 

Step Two: Go to  https://ais.usvisa-info.com/en-IL/niv/users/sign_in   to pay the MRV application fee and schedule an interview, or to obtain information on applying for a visa by courier.  Click on “Apply” if you are a first time user or “Continue” if you already have an account.

1- Register your application and pay the visa processing fee.

  1.  Enter the following site https://ais.usvisa-info.com/en-IL/niv, click on the “Create Account” button, and follow the instructions.   After you have entered your personal details and selected a courier option, the system will prompt you to pay the visa processing fee online.  You can also pay in cash at the post office. Click here for complete fee instructions.

3- Schedule an interview online at https://ais.usvisa-info.com/en-IL/niv  or by phoning the call center.  Click here for the call center’s contact information.  Once you have scheduled your appointment, you will receive an appointment confirmation at the email address you provided. Please print the appointment confirmation.

Required Documents:

  • Each visa applicant must hand carry the following documents to his/her interview:
  •   DS-160 confirmation sheet
  •   Printed payment confirmation
  •   Appointment confirmation email
  •   5 x 5 cm color photograph on a white background. For additional photo guidelines, please click here.
  •   Applicant’s current passport
  •   Passport with your previous US visa, if applicable. If the passport with your previous U.S. visa is unavailable, please submit a letter explaining why.
  •   Each visa applicant should be prepared to present additional documents at the time of their interview, which will vary depending on the type of visa he/she is seeking.  Applicants for tourist visas are commonly asked to present evidence of substantial and ongoing to life activities within Israel, such as employment and pay statements, official army service/Keva contracts from active duty soldiers, and proof of enrollment at universities or colleges from students. Applicants with aApplicants with a technical or scientific background should also review the information below regarding Administrative Processing.

Interview Waiver Program (IWP):
(Application without interview)

The Interview Waiver Program (IWP) lets some applicants apply for visas by courier, without an interview at the Embassy.  The Interview Waiver Program (IWP) includes applicants under the age 14, aged 80 and over, and some adults who have previously been issued a U.S. visa.
The complete eligibility criteria for IWP are below.

Applicants under age 14 or aged 80 and over

Applicants in these age groups generally do not require an interview.  They may apply by courier for both first-time applications and renewals. The IWP application process for these age groups is explained below. For more detailed instructions and to begin the application process, see the Visa Services website.

Adult renewals (ages 14 through 79)

To renew a visa by courier, you must meet ALL of the requirements listed below.  If you do not meet ALL the requirements for renewal by courier below, you must schedule an interview through the standard application process.

Criteria for IWP renewals:

  • Your current visa is still valid OR it expired less than 12 months ago
  • You are applying for a visa in the same place where the previous visa was issued (for example if your previous visa was issued in Jerusalem, apply for visa renewal in Jerusalem, not in Tel Aviv)
  • You are renewing the same type of visa, and it is one of the following types: B, C, D, F, M, H, I, L, O, P, Q, or R.
  • Your previous visa was issued on or after January 1, 2008.
  • Your previous visa does not have the words “clearance,” “blanket,” or “waiver” printed in the annotation field.
  • You were aged 14 or older at the time the previous visa was issued.  (Applicants currently under age 14 may also apply without an interview.  Please see above.)

The IWP application process for renewals is explained below.  For more detailed instructions and to begin the application process, see the Visa Services website.

Additional information for IWP applicants

  • Allow at least three weeks for processing.
  • Some applications require additional administrative processing. Applying through the Interview Waiver Program by courier does not circumvent this processing.
  • The consular officer may still ask you to appear for an interview for any reason.
  • If an interview is necessary, you will receive instructions on how to schedule an appointment.
  • If a child is traveling to the United States for a naturalization appointment with the Department of Homeland Security (DHS), please provide a copy of the DHS appointment letter with the application documents.

Cancelling your appointment:

An appointment may be cancelled or rescheduled within one year from the day the fee was paid, without charge.
You can cancel or reschedule an appointment in one of the following ways:

  •  Online through the Visa Services system: Log onto your account in the Visa Services system at https://ais.usvisa-info.com/en-IL/niv, click on the Reschedule Appointment or Cancel Appointment buttons, and follow the instructions.
  •   Through the call center: Contact information is available here.

Please note that you will not be able to modify your appointment date through the online system on the last business day prior to your current appointment date.

If you missed your appointment:

Log in to your account at https://ais.usvisa-info.com/en-IL/nivand on the “Applicant Summary” page, select “Missed My Appointment.”  On the “No Show Request” page write the reason for your request in the relevant text-box and click on “Send Request.”   Once a Consular Officer has reviewed your request, you will receive an automated email informing you that you can choose a new appointment time.
If you scheduled your original appointment through the telephone help desk, you can contact them at 03-9058062 and ask the agent to submit a rescheduling request on your behalf.

Administrative Processing:

Visa applications for individuals who work or study scientific and technical fields may be subject to additional processing.  This process, on average, requires three to four weeks to complete.

If your case underwent administrative processing within the last 12 months, in some cases the process may be much shorter.  We encourage you to apply to renew your visa as early as possible in any event.

Applicants who present detailed information at the time of their interview assist Embassy officials in processing their cases more expeditiously and efficiently. We suggest applicants prepare a document with the following detailed information, in English, for their interview:

  1. Applicant: Name and passport number
  2. Work Experience: Detailed description of current and past work;
  3. Specialized Skills: Possible examples include languages, computer training, research expertise, military service, work in defense industry, or other specialized training;
  4. Educational/Research Background: Name of institution(s), dates of attendance, field(s) of study, degree(s) obtained, and research topics;
  5. Publication List (if applicable): Titles, topics, dates of publication, and brief abstracts or summaries;
  6. Travel: Countries and years visited in the past 10 years;
  7. Trip itinerary: Date(s), location, and purpose of the visit and any relevant addresses, websites, and contact information (as applicable) of companies, conferences, and/or institutions.

Do you know any potential visa applicants who have scientific or technical backgrounds?  Feel free to share the following video, which explains U.S. Embassy’s additional processing requirements.

Security Screening Requirement:

Before your interview, you will need to pass through security screening at the Embassy.  See below for allowed and prohibited items.  The U.S. Embassy does not have storage facilities for visitors.  For your convenience, you can utilize nearby independent storage facilities.  The U.S. Embassy is not associated with and has no responsibility for the quality of their services.
 
Prohibited

  •   Briefcases
  •   Backpacks or purses
  •   Luggage
  •   Electronic equipment, including cell phones and Blackberries
  •   Liquids, sprays, or powders
  •   Fire-lighting equipment (e.g., matches, lighters)
  •   Weapons of any kind

Permitted

  •   Passport and relevant documents
  •   Wallet
  •   Newspaper/books in printed form only (e.g., no electronic books)
  •   Writing materials
  •   Car, house keys

 

  •   Each visa applicant should hand carry the following documents:
  •   DS-160 confirmation sheet
  •   Printed payment confirmation
  •   Appointment confirmation email
  •   5 x 5 cm color photograph on a white background. For additional photo guidelines, please click here.
  •   Applicant’s current passport
  •   Passport with your previous US visa, if applicable. If the passport with your previous US visa is unavailable, submit a letter explaining why.
  •   Each visa applicant should be prepared to present additional documents at the time of their interview depending on the visa type.  Applicants for tourist visas are commonly asked to present evidence of substantial and ongoing to life activities within Israel, such as employment and pay statements, official army service/Keva contracts from active duty soldiers, and proof of enrollment at universities or colleges from students. Applicants with a technical or scientific background should also review the information on this page.

(Application without interview)

The Interview Waiver Program (IWP) lets some applicants apply for visas by courier, without an interview at the Embassy.  The Interview Waiver Program (IWP) includes applicants under age 14, age 80 and over, and some adults who have previously been issued a U.S. visa.
The complete eligibility criteria for IWP are below.

Applicants under age 14 or age 80 and over

Applicants in these age groups generally do not require an interview.  They may apply by courier for both first-time applications and renewals. The IWP application process for these age groups is explained below. For more detailed instructions and to begin the application process, see the Visa Services website.

Adult renewals (ages 14 through 79)

To renew a visa by courier, you must meet ALL of the requirements listed below.  If you do not meet ALL the requirements for renewal by courier below, you must schedule an interview through the standard application process.

Other criteria for IWP renewals:

  •   Your current visa is still valid or expired less than 12 months ago
  •   You are applying for a visa in the same place where the previous visa was issued (for example if your previous visa was issued in Jerusalem, apply for visa renewal in Jerusalem, not in Tel Aviv)
  •   You are renewing the same type of visa, and it is one of the following types: B, C, D, F, M, H, I, L, O, P, Q, or R.
  •  Your previous visa was issued on or after January 1, 2008.
  •   Your previous visa does not have the words “clearance,” “blanket,” or “waiver” printed in the annotation field.
  •  You were age 14 or older at the time the previous visa was issued.  (Applicants currently under age 14 may also apply without an interview  See above.)

The IWP application process for renewals is explained below.  For more detailed instructions and to begin the application process, see the Visa Services website.

Additional information for IWP applicants

  • Allow at least three weeks for processing.
  • Some applications require additional administrative processing. Applying through the Interview Waiver Program by courier does not circumvent this processing.
  • The consular officer may still ask you to appear for an interview for any reason.
  • If an interview is necessary, you will receive instructions on how to schedule an appointment.
  • If a child is traveling to the United States for a naturalization appointment with the Department of Homeland Security (DHS), provide a copy of the DHS appointment letter with the application documents.

An appointment may be cancelled or rescheduled within one year from the day the fee was paid, without charge.
You can cancel or reschedule an appointment in one of the following ways:

  •  Online through the Visa Services system: Log onto your account in the Visa Services system at https://ais.usvisa-info.com/en-IL/niv, click on the Reschedule Appointment or Cancel Appointment buttons, and follow the instructions.
  •   Through the call center. Contact information available here.

Please note that you will not be able to modify your appointment date through the on-line system on the last business day prior to your current appointment date.

Log in to your account at https://ais.usvisa-info.com/en-IL/nivand on the “Applicant Summary” page, select “Missed My Appointment.”  On the “No Show Request” page write the reason for your request in the relevant text-box and click on “Send Request.”   Once a Consular Officer has reviewed your request, you will receive an automated email informing you that you can choose a new appointment time.
If you scheduled your original appointment through the telephone help desk, you can contact them at  03-9058062 and ask the agent to submit the rescheduling request on your behalf.

Visa applications for individuals who work or study scientific and technical fields may be subject to additional processing.  This process, on average, requires three to four weeks to complete.

Applicants who present detailed information at the time of their interview assist Embassy officials process their cases more expeditiously and efficiently. We suggest applicants prepare a document with the following detailed information, in English, for their interview:

1.Applicant: Name and passport number

2.Work Experience: Detailed description of current and past work;

3.Specialized Skills: Possible examples include languages, computer training, research expertise, military service, work in defense industry, or other specialized training;

4.Educational/Research Background: Name of institution(s), dates of attendance, field(s) of study, degree(s) obtained, and research topics;

5.Publication List (as applicable): Titles, topics, dates of publication, and brief abstracts or summaries;

6.Travel: Countries and years visited in the past 10 years;

7.Trip itinerary: Date(s), location, and purpose of the visit and any relevant addresses, websites, and contact information (as applicable) of companies, conferences, and/or institutions.

Do you know any potential visa applicants who have scientific or technical backgrounds?  Feel free to share the following video, which explains U.S. Embassy’s additional processing requirements.

Before your interview, you will need to pass through security screening at the Embassy.  See below for allowed and prohibited items.  The U.S. Embassy does not have storage facilities for visitors.  For your convenience, you can utilize nearby independent storage facilities.  The U.S. Embassy is not associated with and has no responsibility for the quality of their services.
 
Prohibited

  •   Briefcases
  •   Backpacks or large purses
  •   Luggage
  •   Electronic equipment, including cell phones and Blackberries
  •   Liquids, sprays, or powders
  •   Fire-lighting equipment (e.g., matches, lighters)
  •   Weapons of any kind

Permitted

  •   Passport and relevant documents
  •   Wallet/small purse
  •   Newspaper/books in printed form only (e.g., no electronic books)
  •   Writing materials
  •   Car, house keys